Education and Technology

Texting safely about patient care: Strategies to minimize the risks

Education and Technology

Texting safely about patient care: Strategies to minimize the risks

To help physicians maximize the benefits of texting and reduce the risks, the CMPA suggests the use of strategies described here to maintain patient confidentiality, support clear communication, and help prevent possible negative perceptions. When is texting appropriate (or not), what are the privacy risks, what are the communication challenges and related medical-legal concerns, and what can be done to address these matters?

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