Education and Technology

The Importance of Text Messaging in the Hospitality Industry

Education and Technology

The Importance of Text Messaging in the Hospitality Industry

It feels like text messaging has been around since the dawn of time. In fact, the first text message was sent in 1992, from Neil Papworth wishing Richard Jarvis “Merry Christmas”. It was written on a computer because mobile telephones did not yet have keyboards that made it possible to write messages. Although initial take up was slow, the service boomed in 1999, when it was finally possible to send a text message across different phone networks.

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