Technology

You can keep hoping your carrier’s customer service gets better, or you can just switch to Ting Mobile

You can keep hoping your carrier’s customer service gets better, or you can just switch to Ting Mobile

Phone carrier customer service is kind of like car insurance. You can spend weeks — if not years — without using it. Then one day *BAM*, you need help, and a moment of crisis is the worst time to find out your carrier’s customer service is garbage. This week, we’re detailing how Ting Mobile’s customer care team was designed to be anything but terrible, plus you’ll have an opportunity to share your own customer service nightmares.

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